WHO ARE WE
Crush Realty (referred to here as “Crush Realty”, “our”, “us”, “we”) is a real estate agency based in Perth, Western Australia who owns and manages the website www.crushrealty.com.au
PERSONAL INFORMATION & USE OF INFORMATION
For the purposes of this policy, “personal information” has the meaning given to it in the Privacy Act. In general terms, if the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be regarded as personal information.
To enable us to provide you with the best service, we may request personal information from you, including by not limited to, your name, phone number, email address, residential and mail addresses, gender information, occupation or job titles, and governmental identification details. We may also collect personal information specific to our products and services such as photographic identification, financial information (including credit reference information and credit card/banking details) and data obtained from third parties (such as a leasing applicants’ rental histories).
CIRCUMSTANCES OF INFORMATION COLLECTION
Crush Realty may collect information in the following circumstances:
LEGAL REQUIREMENTS TO COLLECT INFORMATION
Crush Realty may, from time to time, be required to collect information as a consequence of legal requirements upon us to collect information. Examples of these requirements included information that we are obliged to collect under the Real Estate and Business Agent’s Act, 1978, such as details for listing authorities, and information under the Residential Tenancies Act, 1987, such as a tenant’s details for a lease.
FOR WHAT PURPOSES DO WE COLLECT, HOLD, USE AND DISCLOSE YOUR PERSONAL INFORMATION?
We hold, use and disclose personal information for the purpose of enabling us to perform our business activities and functions, in particular:
CONTACT FORMS & MARKETING COMMUNICATIONS
All contact forms on this website are used so that you can contact us directly. All personal information included in these forms are for use by Crush Realty only.
We may send you direct marketing communications and information about our products and services in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us or by using opt-out facilities provided in the marketing communications.
Whenever you visit our website, we collect the information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are small files stored on your computer’s hard drive that contain a small amount of data that is sent to your browser from websites that you visit.
Like most websites, our website uses these cookies to collect information and to improve our website and service. You have the option to either accept or refuse these cookies.
Our website uses the Facebook pixel for potential advertising on Facebook and/or Instagram. We also utilise Google Adwords which may deliver advertising to potential customers and people who have visited our website.
This website is using Google Tag Manager and Google Analytics. This data is used to improve and enhance our products and services, and identify market trends.
WHO WE SHARE YOUR DATA WITH
Any information or analytical data collected is strictly confidential and only for use by Crush Realty.
HOW IS YOUR INFORMATION STORED & SECURED?
The information we collect is held in confidence, and Crush Realty takes all reasonable precautions to safeguard your personal information from loss, misuse, or unauthorised access, modification or disclosure. The Information is securely stored and access is restricted to authorised Crush Realty team members.
Where we no longer require the information for the purpose for which it was collected by Crush Realty we will take reasonable steps to destroy or permanently de-identify personal information.
We note that information provided over the internet or information stored on servers accessible through the internet cannot be guaranteed to be fully secure as the internet is inherently insecure. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?
You may request access to any personal information we hold about you at any time by contacting us. Where we hold information that you are entitled to access in accordance with the APPS, we will try to provide you with suitable means of accessing it within a reasonable time. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We may employ third-party companies or businesses for reasons such as:
We want to inform our website users that these third parties may have access to some of your Personal Information. The reason is to perform the tasks assigned to them on behalf of Crush Realty however, they are obligated not to disclose or use the information for any other purpose.